How To Fix the issue If Wi-Fi Connected But No Internet?

 Wi-Fi Connected But No Internet

While using the internet connection it mostly happens that the Wi-Fi connected but no internet. This is often a confusing and fearing moment. That when you get the Wi-Fi connected but no internet access error. This error could be an issue with your operating system. Also, this may be the cause of the settings or even the router. In a few years, we have often encountered that this No internet on connected Wi-Fi issue. Now finally put together a step-by-step guide to help you fix this problem.

But we are especially focusing on troubleshooting on the desktop in this article. So, if you are facing an issue on your Android then let’s have a look at this article.

Also see: Dell Laptop Keyboard Stops Working – How To Fix

What to Check if Wi-Fi Connected But No Internet?

In this case, if you are facing network issues then you just check the below two things:

  1. The Router
  2. Also, the device itself

Now if the Internet is not working on all the devices then connect to the network. So, there are more chances that there is a problem with your Router/Modem. If you can also have a quick look at the ADSL cable. Then you can see that if it is broken or twisted.

In this case, if the internet is not working on a single device. Then the chances are that there is an issue with the device’s Wi-Fi adapter. This will cause the device to have a hard time communicating with the router. Then there are some of the steps to fix the Wi-Fi connection but no internet error.

 Wi-Fi Connected But No Internet

Some of the Steps to Fix Wi-Fi Connected But No Internet Access Error:

1. To Restart Device if Wi-Fi connected but no internet:

This will also be known how it is sounds and chances are most of you. Now you have already done this couple of times then if you have not then you should.

By using the good old reboot forces the network devices to refresh their IP tables and reload the configuration files. You can also Turn off both the router and the modem in case you have one. In the next step, You have to wait for 30 seconds before restarting them again. Also,  you should then restart your PC so that you can ensure things that are clean. When all of the devices are reset then try connecting again to see if it works.

2. To Check Modem Lights if Wi-Fi Connected But no internet:

It is possible that the problem with your internet connection instead of the devices connected. In order to confirm it, you just have to check the WAN light. By the router, you just have to make sure that it is blinking. Now make sure that the WAN light is not constantly on or completely off.

By choice, the DSL lights should be ON or green in some of the cases. Also, the Wi-Fi indicator lights should blink. In this case,  you are not sure how to check. Then contact your ISP’s customer care service and then confirm the ongoing internet issue. After that ask them how much time will it take to fix the problem.

3. The ISP Is Down if Wi-Fi connected but no internet:

 Wi-Fi Connected But No Internet

If you visit the Downdetector from your mobile data and then search for your ISP.  Then let’s say that it’s AT&T. Now you can also search for the most popular ISP. Then here and check if their servers are down or whether they are facing an outage. By the handy site, they track coverage worldwide so you can also check it based on your location.

After that click on the Live Outage option to know whether it is down in your part of the world. By a simple search on social media sites like Twitter. This may also help you to understand if other users are facing the same issues where Wi-Fi is connected but there is no internet.

4. The Antivirus or Other Security App;

Antivirus software is also known to cause internet problems in the past.  You just have to disable your antivirus and other security apps. Just like the malware temporarily and check if it resolves the Wi-Fi connection but no internet error. In this case, if you know where to look next. Then it is not and then continue with the next step.

From this point, we would also recommend you to run a complete or full antivirus program By the Malwarebytes can scan to make sure you that are not infected. You can be infected with something dangerous that’s causing this error.

5. To Use the Built-in Troubleshooter:

In this case, if the internet is fine on ISP’s end then it is working on at least one of the connected devices. Now the chances are that there is a problem with the Wi-Fi adapter. Now, this can be easily fixed with the built-in troubleshooter so that it comes with Windows and Macs.

 Wi-Fi Connected But No Internet

You just have to Right-click on the network icon in the taskbar. Then select the Troubleshoot problems.  By using Windows it will be automatically looking for network problems and fix them. This cannot fix it then and it will at least let you know what the problem is. Also, you can search for the solution online or even ask in the comments below.

One more thing is that the same option is available for Mac OS X and Ubuntu as well.

6. Use The Flush DNS:

Most of the time the DNS cache conflict can lead to a Wi-Fi connection but no internet access error. In this case, you can also flush DNS. In order to ensure that it is not that which is causing any trouble. You just have to go to the Windows start menu and then type cmd to open Command Prompt. Then you can run it with admin rights. After that, you can type the following command and then press enter to flush the DNS. ipconfig /flushdns

 Wi-Fi Connected But No Internet

So, there are some of the more Command Prompt commands. By using this is might help resolve the Wi-Fi and other network error issues. You just have to reset files stored by Windows for accessing the internet:

  • netsh Winsock reset
  • netsh int ip reset

Then release your old IP address and then set the new one automatically.

  • ipconfig /release
  • ipconfig /renew

In this case, if it doesn’t work then it gives the following commands one at a time but right one after the other.

  • ipconfig/flushdns
  • nbtstat -R
  • nbtstat -RR
  • netsh int
  • ip reset c:\resetlog.txt netsh Winsock reset

7. To Change Wireless Mode on Router:

In this case, it happens that only if you have an old Wi-Fi card or device install it. And if you are getting internet access on your PC. Then this is done by connecting to the router using the ethernet cable. The chances are there is a communication barrier between these two devices. This is the one way to fix it is by changing the wireless mode.

Here are many wireless modes on a router. For instance, it is possible that you have seen something like this address. The address is 802.11 b or 802.11 b/g or 802.11 b/g/n, and some others like this. Also, the b, g, n, and ac are different wireless standards. You can see the wireless mode is set to 802.11 b/g/n/ and it works fine for most users. Most of the time the old devices like smartphones are not compatible with this mode and the result is that it has some network issues.

 Wi-Fi Connected But No Internet

You just have to log in to your router dashboard and then look for the Wireless Mode option. This should be under the Wireless settings where you set Wi-Fi SSID and password. After that, you can select 802.11 b in the drop-down menu next to Wireless Mode and save changes.  Then restart the Wi-Fi and see if it fixes the problem. Now, this does not work then you can try 802.11 g instead. In this step, check again if the Wi-Fi connected but no internet access error is resolved or not.

8. To Obtain IP and DNS Automatically:

You can only connect to the same computer/smartphone to another Wi-Fi network. Then you can try it by using a mobile hotspot to check. In this case, you can be a DNS or IP address conflict. This is the other way to check that is by pinging your router from the command line. Now you can get a timeout response or destination host unreachable. You will see that it is probably an IP address conflict.

First of all, you have to open the Command Prompt by the admin rights and give this command. The command is ping

By the choice, you should set network settings to automatically. So that you can obtain the IP address and DNS settings from the router. In order to ensure that the minimum conflicts. Although sometimes assigning a static IP address to your devices or changing the DNS server also helps you to fix the Wi-Fi connected no internet access error. By using the following are steps you can change IP settings in Windows. In this case, you are running macOS or Android.


  • With Windows, we also need to change the network adapter settings. This can obtain an IP Address automatically. If you want to do that then click on the Start menu and find the Network and Sharing Center.
  • When the network window opens then click on Change Adapter Options.
  • If the Network Connections window is visible to you. Then right-click on your current network adapter or Wi-Fi and choose Properties.
  • Then select the Internet Protocol Version 4(TCP/IPv4) and click on Properties in the pop-up menu.
  • After that select the Obtain an IP address automatically and Obtain DNS Server address automatically. Tap on the OK to save changes.

  • Now you should connect automatically and if not. Then try restarting your PC to start using an automatic IP Address setting.

9. To Fix Network Driver Issues:

Mostly, the corrupted network driver can lead to bad internet. You have to press the Window+R keys and enter devmgmt. msc to open Device Manager.

Then you can expand Network adapters and find your Wireless Network Adapter. Besides the point, whatever brand you have got should be suffixed by a Wireless Network Adapter. You just have to Right-click on the network adapter and click on the Update drivers option.

After that, you will see two options now. Then you can update the driver manually or automatically (online). Now Try connecting your PC to the router using an Ethernet cable. In this case, there is no problem with the router or internet connection. In this step, you should connect flawlessly. When you are connected then click on Search automatically for updated driver software. Also, Windows will automatically find and install the right driver.

By using this case you can’t connect then you will have to manually download the latest driver. This can be done by the manufacturer’s website on another internet-connected device. You just have to move it to your PC. If you have the latest driver then you can use the Browse my computer for driver software. These options have manually installed the driver software.

10. To Reset Router:

With these options, you can also solve all types of router-related problems. Then you can reset the router to factory settings. If you can force and reset all the new changes that may be causing the issue. It means that you will have to again password protect your router. After that change basic settings according to your needs.

However, you can also reset the router from its settings. This is an easier way is to press the physical reset button on the router itself. Now the reset button is usually hidden inside a tiny hole. Also, you will have to check the router carefully to find the button. When you found it then uses a paper clip or mobile SIM tray opener to press the button.

It’s inside and holds it for 5-15 seconds until all the lights blink and the router restarts. Then you should be able to connect to the internet when the router restarts. Remember that before you reset your router make sure that you can log in to your router’s web interface. In the next step, you can note down the username and password used to login to ISP’s server.

11. To Reset Your Network:

Just like its name Network Reset disables and then reinstalls the network adapter. You can also set other networking components back to their original settings. By using Windows you will forget that your Ethernet network, Wi-Fi networks, VPN connections, and some others. Due to this, you can reset your network, and then you should be your last resort. If you want to do that on Windows then type on the Network Reset in the Start Menu search.

By using the new window it will open warning you about what will happen when your network is reset. Then click on the Reset now button in order to continue and restart your PC.

12. With to Call the ISP:

Eventually, it is the job of your Internet Service Provider. Then ensure that you are connected to the internet all the time especially if they have provided the router and modem to you. In case, if none of the above tips work then call your ISP. Also, tell them the exact problem. Now you should be able to provide on-call instructions to fix the problem. Still, if they are unable to fix the problem on call then you can ask them to send an agent to physically inspect the device.

Also see: How to Password Protect a USB Flash Drive in Windows


For this issue, there is no single answer to the Wi-Fi connection but no internet access problem. Solutions that are mentioned above should be able to fix most of the software related problems. Although,  if there is a hardware problem then like a damaged network card or router. Now you can then will have to contact a technician.

Hope you liked this article!

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