How to Fix the Issue “USB 3.0 Ports Are Not Working”: Guide

Would you want to fix the problem USB 3.0 ports are not working? Well, in this guide, you will learn the way to fix the issue “USB 3.0 Ports are not working. Here we are going to solve this problem. Normally, just a few different causes are there for a defective USB slot. However, we are hopeful that these tips and tricks will help you. For fixing it by trying to solve each of these causes steps by step.

How to Fix the Issue “USB 3.0 Ports Are Not Working”: Guide

Here we will mention the uncomplicated tips for you to try for yourself, however, of your PC literacy. Just confirm to read each recommendation carefully and also abide by the steps that we suggest to you.USB 3.0 Ports not working

Hopefully, at times when you will finish the reading, so then you will have pinpointed the problem and will have your USB 3.0 ports working again.

Confirm Internal Cables are Connected

You have to, first of all, consider whether the internal cables are connected to your USB 3.0 ports or not. Then this will only matter whether you have a computer and you are trying to use the front USB ports.

And whether you are also fighting with USB 3.0 ports on the back of your computer or on a laptop, so then you are also able to skip this recommendation. Here you will have to head to your case to access the motherboard. Power off your computer first and then unplug it.

However, the image that we have mentioned above, given from ASUS, showcases what a USB cable looks like and where it has to connect. Similarly, the text ‘USB 3’ normally, at the bottom of your motherboard you will find this. Now make sure that it is connected – whether it is, then you are good to go.

And whether not, so then you should find the loose USB 3.0 cable and connect it. If you are not able to find one that looks like the image that was shown above. So then it probably is because your PC case does not have USB 3.0 ports on the front.

Read this article: How Do I Enable BIOS To Boot From USB

Download the Latest Drivers

A very small chance is also there that you probably have to update your USB 3.0 drivers. First of all, you must find out that which drivers your PC literally wants. Then you are easily able to visit the device manager to find out. Abide by the steps mentioned-below for help.


  • Firstly, press the Windows Key
  • Then search for Device Manager
  • Now tap the Device Manager once it appears
  • Similarly, in the Device Manager, you must have to look for Universal Serial Bus controllers
  • Now you must tap the small arrow next to the text to expand it
  • Next, look for your USB 3.0 or 3.1 driver nameUSB 3.0 Ports not working

Although in my case, it was the Intel USB 3.1 eXtensible Host Controller. But now that we have the driver name, we are able to easily search it from google. This leads me to an Intel website with the download link for Windows 7.

Now you must note that you are downloading the right driver for the right operating system. And before installing, you must have to tap the lock icon in the top next to the website address to clarify that it is the correct source.

Whether there is not any link present for your operating system. So then it probably is because the enhancer doesn’t offer driver downloads and expects you to receive it via your operating system. In this case, you are even able to examine for updates by following the steps below.


  • Firstly press the Windows Key
  • Then you should search for Device Manager
  • Here tap the Device Manager once it appears
  • In Device Manager, look for Universal Serial Bus controllers
  • Now tap the small arrow next to the text to expand it
  • Right-click your USB 3.1 driver, and tap the Properties
  • At this point, you must tap the Driver tab
  • Now click the Update Driver
  • Click Search automatically for updated driver software

Hence the Windows 10 probably return a search for a new driver. Or it probably tells you that you already have the best driver installed. In that case, head to the next step explain below.

Update to the latest BIOS, or Detect the USB 3.0 is Turned on in BIOS

In most cases, your motherboard will liable for software problems that are related to your USB 3.0 ports or any other ports on the motherboard. However, for this purpose updating to the latest BIOS probably fix such things.

Therefore for doing this you must have to first find your motherboard name. So that you are able to then locate the newest BIOS drivers on the internet.

Firstly, you are also able to situate your motherboard name by following the steps that are explained below.

  • Head to the Start menu
  • Here search for CMD
  • Now you should tap the Command Prompt when it appears
  • In Command Prompt, you must enter wmic baseboard get the product, manufacturer
  • Take note of the results

Here I am explaining to you with my reference that in my case, you are also able to view. That which product and manufacturer I have. So, there I have to search for a new driver for the MS-16P7 motherboard from Micro-Star International (MSI). So then it is quite simple to even perform – each producer will have their own website for their products and there will be support/help pages for each motherboard.

Similarly,y in my case, I had to search for the specified laptop that used my motherboard when searching MS-16P7, but it did not take long to find.

Before installing, you must have once again assure that you tap the lock icon to confirm you are connected to the enhancer’s website. So now simply download the BIOS.

Well, before we install the new BIOS, you should detect to confirm that you don’t already have the new BIOS. For doing this you must have to, abide by the steps below.


  • Head to the Start menu
  • Here search for CMD
  • Now search for the System Information
  • Simply in this, you have to tap the System Information once it appears
  • In the System Summary Tab, look for BIOS Version/Date

Similarly, in the Value field, you have to take note of the date listed and also compare it to the date on the BIOS producer website. Whether the current BIOS on the website is a more recent date, so then you are also able to install it.

However, here at this point, you have to install the new BIOS. For this step, you will need a USB drive. Adjust the recently downloaded BIOS update on your computer. Extract it whether it is an archive, and also drag the containing files onto your USB.


Guys, now you must make sure the files are at the root level. Then they cannot be in any folder.

However, when you download a BIOS update, so then you will be given a PDF or .txt file that describes the steps for downloading the recent update.

As you view from the image which is above, this file, added in the BIOS archive, provided me with the steps I required. The cause that you have to read this is that each BIOS will contain various steps, but overall the process is exact.

  • Power off your PC, then switch it back on. During the process of boot up, enter the BIOS by pressing a certain key as your PC is enabling.
  • Then look for the update BIOS option.
  • You can easily find the right key in the support material or on-screen as you boot up.
  • Whether you require any support, so then please read the materials provided by your developer.

Also read this guide: How to Fix the Error on Windows: “Not Enough USB Controller Resources”

Fix the Issue “USB 3.0 Ports Are Not Working”-Conclusion

This brings us to the end of our guide on how to fix USB 3.0 ports. I am hopeful that you will find this guide useful. Whether you are still facing problems with your USB ports. So then please let me know and I’ll try to provide my help as soon as it will possible for me.

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