How To Fix Windows 10 CD Or DVD Drive Issues

Do you want to fix Windows 10 CD or DVD drive issues? We all know that the drives (CD/DVD) are considered legacy hardware. Microsoft Windows 10 continues to modernize the OS, compatible with such older hardware technology as optical drives are becoming spotty. Lots of users still depend on DVDs or CDs.  In fact, you might also want to use a DVD drive to download Windows 10 on your PC. The most common complaint I have face among users is the loss of their CD or DVD drive after upgrading. This is due to a combination of factors: damage driver, outdated firmware, or a factory defect. Come let’s take a look at some troubleshooting steps you must try to get it working again.

Use Windows Update to Resolve Windows 10 DVD Or CD Drive Issues

CD Drive Issues

It’s not common for our optical drive to be working well in an earlier model of Windows or Windows 10, as it can minute you upgrade to the latest model, it stops working.  You must try to check the updates of Windows then install the new drivers if there are any. For instance, Microsoft launched updates for the Windows 10 Anniversary Update and model 1511 that fixed issues with optical drives. In this situation, the cause of the issue was also the solution.

Tap Start Settings Update & security. Also, note that your PC is up to date and there are no hardware driver updates to install.

After getting a CD/DVD driver that perfectly works for you, you probably want to consider stopping Windows 10 from updating drivers automatically in the future.

Update Driver Or Reinstall In Device Manager

All you need to do is to boot the Windows 10 desktop, then launch Device Manager after hitting Windows key + X and tapping Device Manager. Then expand DVD/CD-ROM drives, right-tap the optical drive listed, then tap Uninstall. Now exit Device Manager then restart your PC. Windows 10 will automatically detect the drive then reinstall it. Also, you can use the option to Update Driver Software using the Device Manager.

Another choice you must try – I notice this works for lots of users – involves erasing and reinstalling the IDE/ATAPI drivers. Then launch Device Manager again, then tap the View menu then tap Show hidden devices. Now expand the controllers of IDE/ATAPI then uninstall each of the following:

  • ATA Channel 0
  • ATA Channel 1
  • Standard Dual Channel PCI IDE Controller

There might be several entries listed for ATA Channel 0, 1, and PCI IDE Controller. All you need to do is to uninstall all of them then restart your PC. Windows 10 will automatically detect the drive then again install it.

Erase Virtual Drive Software

Virtual drive software that is used to mount disc images (ISOs) can certainly cause conflict using physical optical drives. While having utilities like PowerISO, Daemon Tools, ISO Recorder, or the same software installed, erase them. Just hit Windows key + x  and select Programs and Features. Highlight the program and then tap Uninstall.

CD Or DVD Drive Issues – How To Check Update Chipset Firmware & BIOS/UEFI Settings

CD Or DVD Drive Issues

If your CD/DVD drive is not detected by Windows, then keep in mind that the drive is working and recognized in your PC’s firmware. However, if you check your optical drive mentioned in the BIOS, that’s a good indicator.

If you don’t check your CD/DVD drive in the BIOS/UEFI, then something is definitely wrong.

Well, it depends on the age of your PC, there might be a chance that your chipset drivers for your motherboard might be outdated. All you need is to check the manufacturer’s website for your PC and browse the downloads section using your particular version. Installing the newest chipset driver may fix the issue using your optical drive not working properly or can’t recognize in Windows.

You have to check if there are any firmware or BIOS updates for your PC since these can increase Windows 10 compatibility with older hardware.

Edit Windows Registry To Resolve CD Drive Problems In Windows 10

CD Drive Problems

If the issue occurs after exhausting these troubleshooting steps, then you can head over to make changes to the Windows 10 registry. As it might backup functionality. Before carrying out any of these instructions, remember that you back up your registry and make a PC restore point just in case.

  • Hit Windows key + x then tap Command Prompt (Admin).
  • Input the following command at the prompt, then press Enter, leave the command prompt then restart your PC.

reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

  • Damage registry entries also cause issues with hardware like optical drives. Erasing these corrupt entries just might resolve the issue.
  • Tap Start, and input: regedit
  • Right-tap regedit then tap Run as administrator
  • Head over to the following registry subkey:


  • From the right pane, tap UpperFilters
  • Now from the Edit menu, tap Delete then tap Yes to confirm changes.
  • Repeat all steps for LowerFilters.
  • If you don’t view an entry for LowerFilters, leave the registry then restart your PC.

Do you want to play DVD movies in Windows 10?

Windows 10 doesn’t provide DVD Playback, neither does it compatible Blu-ray media. If you like to do this in Windows 10, you want to install the required software that compatibles with your optical drive. Microsoft also provides a universal DVD playback app from the Windows Store. If you don’t need to buy software, you can then check the manufacturer’s site to check it out if they have compatible software you can use to check your media. Third-party software like VLC Player might work using your media, and then it’s free too.


Hopefully, these methods can revive your optical drive. If you still can’t get the drive to work or display in Windows 10, you can then consider rolling back to your earlier Windows version to view if it makes any difference. Try to buy a new drive. The best option is a USB external optical drive. For further queries and questions let us know below!

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