How To Troubleshoot Black Screen In Windows 10
Do you want to troubleshoot the black screen in windows 10? The only worse thing than a BSOD (blue screen of death) is a black screen of death. And the only worst thing than a black screen of death is a black screen that can’t throw you a bone by saying what’s wrong. Using Windows 10, it happens. Black screens during updates, installations, or at full random have been claimed by lots of users. Certainly, nothing at all appears on the display screen. Other times, you might have a keyboard or mouse but no desktop environment.
In any situation, when Windows 10 provides you a black screen and no error text, the only method to check and fix the issue is the best methodical troubleshooting.
- 1 Fixing Black Screens During or After Windows 10 Installation
- 2 Resolve Black Screens During Windows Out-of-Box-Experience
- 3 How to Resolve Random Black Screens: Troubleshoot
Fixing Black Screens During or After Windows 10 Installation
Black screens sometimes occur when you install or download Windows 10 for the first time. This might happen during the Windows 10 to install process or just after the Windows setup is complete. There are some potential reasons.
Probable reason: Setup is also in progress. If you have a big personal data file set that you are transferring from an earlier Windows installation, the Windows 10 setup process could take many hours.
Possible solution: Examine the activity of the hard drive LED closely to check if the PC is still working. If the LED is still blinking, it means setup might still busy working on sorting through your files and checking what to transfer and what to keep. This is the best indication. It means you have to wait a bit more. If it goes beyond 2 to 7 hours, then the setup might be stuck.
Probable reason: Setup is stuck. For any reason, the setup process hung up on something and can’t move further.
Possible Fix: Shut down your PC completely and try again. Follow these instructions:
Shut down your PC completely. If it can’t shut down, then hold the power button for a few seconds until it shuts down.
Now disconnect from the Wifi after unplugging switching off or Ethernet cable the wireless adapter (if possible).
Disconnect all unwanted peripherals from the computer. Erase external hard drives, game controllers, mobile chargers—pretty much everything but the mouse or keyboard.
Erase power from your PC. Disconnect the power cord from the outlet. If it’s a laptop, erase the battery, too. Wait for a few seconds before connecting your PC back in.
Now plug the PC to power again, but leave the internet disconnected. Turn on the PC.
Windows will try to restart or resume the Windows 10 setup process.
When the installation completes and you get a Windows desktop with a Start menu and everything, move ahead and then reconnect to the Wifi to complete installing and applying updates.
When the setup rolls back to your earlier model of Windows, then try upgrading manually with the help of a Media Creation Tool or a ISO file.
Causes Or Reason: The black screen is caused by a hardware performance or device driver problem.
Possible fix: Try to boot into Safe Mode. View the section below on How to Use Safe Mode to fix Black Screens.
Resolve Black Screens During Windows Out-of-Box-Experience
The out-of-box-experience is not an out-of-body experience. It’s a transitionary phase where sudden things happen magically but things aren’t all there yet.
After getting a black screen during OOBE, there are a few things that you must try.
Reason: Video output routed to a quite different display adapter or totally different output (e.g. HDMI-to-DVI or DisplayPort-to-VGA). Certainly, the display configuration that you had in your earlier Windows installation doesn’t carry properly to Windows 10.
Possible fix: Try to disconnect the video cable from one output or adapter and trying another.
- If you have an extra monitor, you can then try to connect that instead.
- After you connect to a discrete graphics card, but your PC provides an onboard graphics adapter, switch to it instead. You can then update the driver whenever your setup is complete for your discrete card using Windows Update or the developer’s website.
- If you are using a TV set, check to make sure it is enabled and set the input for the PC; video output might be going to the TV.
Probable cause: Video output also being sent to the incorrect display. If you have several displays connected, the Windows setup might get confused.
Possible fix: Try projecting output to another monitor after hitting Windows key + P then selecting the appropriate option.
How to Resolve Random Black Screens: Troubleshoot
When the black screens appear out of the blue. Windows 10 latest servicing version (i.e. endless patches and updates) means that Windows patches, updates, security fixes, and driver updates are often installed in the background and downloaded at night fully unbeknownst to you. If you try to manage or organize which Windows updates get installed and when, you can, but if one has already crept past you and given you a black screen, try to boot in Safe Mode.
A corrupt or damaged user profile can certainly trigger a black screen. Trying to boot into Safe Mode, create a new user account, then trying to sign into it might work.
RunOnce Processes can also become a problem. If you all view is a black screen after logging in, hit Control + Shift + Esc on your keyboard. As it’ll launch Task Manager. Head over to the Processes and Services tab, then look for any examples of RunOnce.exe or RunOnce32.exe. If you find any that are executing, stop the process, cancel the app, or end the service.
Tap File > Run new task, input: cmd then press Enter. At the command prompt, input:
shutdown -r -t 01
Then, press Enter. This will restart your PC.
How To Use Safe Mode to Fix Black Screens
Booting into Safe Mode can also be used to troubleshoot black screens or random black screens encountered when a Windows 10 install.
If you want to get into Safe Mode, try to do the following:
Enable or disable your computer three times. While booting, make sure you disable the PC whenever you view the Windows logo.
After the 3rd time, Windows 10 will again boot into diagnostics mode. Then tap Advanced options when the recovery screen appears.
Tap Advanced options.
Tap Startup Settings.
Hit the number 4. This will initiate Windows 10 in Safe Mode.
Sign in, hit Windows key + X, tap Device Manager, now expand Display Adapter, right-tap the display driver then tap Disable. Restart your PC to view if the setup successfully completes or you can boot to the desktop. If you can reach the desktop, check Windows Update or the website of the manufacturer for the new driver.
Windows 10 black screen problems can be mysterious or persistent. If you’ve gone through all of the troubleshooting instructions above and you are still facing issues, your other step is to throw it out to the community. Let us know about your failures, successes, and irritation in the comments section below!